A national emergency has once again highlighted the fragility of supply chains in a modern economy. Mark Whitehead asks whether there are lessons to be learned from the foot and mouth outbreak
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As management training consultant at GPA, Richard Wells has helped some big companies to get the most out of their purchasing departments. He tells Helen Riley about his approach and why he doesn’t believe in quick fixes
Most purchasers won’t physically make it into the boardroom, says John Matthews, so they need to focus on shaping the debate from outside
Myles MacBean, until recently BT’s head of e-commerce services and now GO.com’s vice-president of technology and operations, tells Mark Whitehead how he works to connect business acumen and the Internet
Just knowing what the text books say isn’t sufficient in the professional stage exams, says Jacqui Bishop. Theories must be combined with common sense to achieve good results
US purchasers are excited about their instrumental role in the electronic revolution, as David Arminas found out at the National Association of Purchasing Management’s conference in New Orleans
Peter Godfrey, president of American Express’s operations across three continents, tells Mark Whitehead about the importance of customer satisfaction and how the company is gearing up for e-commerce
There are many factors to consider when buying abroad. Mike Gillingham gives advice on answering a question from the most recent international purchasing paper
Appraisals have come a long way over the years. Although a negative image still haunts them, they can be a boosting experience for both the employer and the employee, says Liam O’Brien
Big changes at SmithKline Beecham prompted it to create a specific training plan for its purchasing staff. Widget Finn explains how the programme has cut costs and taken full advantage of the Internet