New to Market

13 December 2018

Start-up of the Month: SESAME

Emily Buckland (above, far left) told Recruiter the idea to set up her own recruitment agency came when she was handling talent management in her previous role and reached the conclusion that she could provide a better service than the one she had been receiving from headhunters and recruiters.

Buckland explained all four of the firm’s staff have worked in PR before and it was that knowledge and network from working in the sector that sets the business apart. And in this ever-evolving sector the agency does offer some PR consultancy to a handful of clients, which has the added benefit of helping to keep on top of emerging trends.

She added that consultants don’t have targets, as their main aim is to ensure the right people are matched with the right roles.

While the agency recruits from graduate level through to heads of PR, Buckland said the agency champions emerging talent.

“Often, particularly in comms and PR, when you get into the industry at that entry level it is about who you know or often it’s friends of friends that open doors… What we thought is our purpose is to open the doors for that emerging talent so that they have got an opportunity really to shine and get onto that career ladder, which is why we called the company SESAME because it is about opening up opportunities for people.”

10 December 2018


Adobe has launched technology designed to solve complex digital workflow problems across the HR sector.

The company has expanded its support for HR systems, via Adobe Sign, with integrations in Microsoft Dynamics 365 for Talent and ServiceNow HR service delivery.

• A medical passport that aims to speed up the recruitment of GPs is being rolled out.

The ‘medic passport’ avoids the need for GP’s to present their medical and legal certificates every time they apply for a role. The software is being tested by GP on-demand service GPDQ, according to Digital Health Age.

• Isle of Wight job board Isle of Wight Jobs has launched a new service. The Hub offers flat rate recruitment fees, free recruitment consultancy, including a single point of contact, and discounts on advertising.

6 December 2018

McCall Diversity targets staffing firms to attract diverse global staff

The new entity will initially target staffing, recruiters, talent and HR professionals with a range of e-learning, consulting and technology-driven products. The aim is to improve the hiring process for firms, enabling them to attract and retain diverse talent on an international scale.

Commenting on the partnership with Empresaria-owned McCall, Diverse Executives CEO Andrew Anthony (above, left) said: “We are delighted to be partnering with McCall. They have over 26 years in recruiting for the recruitment sector and this market is certainly a critical area for the development of diversity & inclusion per se and the global Empresaria staffing business considerably more.”

McCall’s joint managing directors Julie O’Neill and Nick Bancroft (above, centre and right) added: “McCall Diversity has a consultancy network that covers Europe, Asia and the US. Further expansion continues so that it can support global businesses with diversity & inclusion consulting across different cultural boundaries.”


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4 December 2018


• Independent job board CV-Library has launched, a new specialist job site focusing on the marketing industry.

• Global talent solutions provider Hudson Global has changed its operating brand name to Hudson RPO. The move, supported by new branding and website, follows the firm’s strategy of focusing in on its core recruitment process outsourcing (RPO) business.

Lawspeed, a law consultancy dedicated to the recruitment and staffing industry, has launched new accreditation service to help identify compliant service providers and umbrella companies.

• Specialist hospitality recruiter Sixty Eight People has launched in Manchester’s Northern Quarter. Launched by founder Abi Dunn, the new firm specialises in managerial and director level roles both front and back of house. It also offers consultancy in retention, engagement and employer branding, as well as delivering training to clients around interviewing skills and managing employee turnover.

• Digital recruitment agency Trust in Soda has launched a new office in central Dublin. The firm already has a presence in the Irish capital as sister brand search firm Broadgate Search is based there.

26 November 2018


• Talent engagement platform Beamery has launched an update, Beamery 5. The new release offers users an upgraded faster, smarter, more configurable CRM, smarter filters with enhanced Boolean capabilities, advanced candidate profiles and a branded candidate experience.

• Global recruitment group Carter Wellington has launched a platform that enables recruitment professionals to work independently as freelancers while eradicating the need for financing or resources to start from scratch.

The cloud-based platform provides recruiters with a global business identity, website, email, application tracking, CRM with integrated social networking and marketing, as well as enabling them to connect with a global collective of other like-minded recruiters.

• Chef recruitment specialists CJUK has launched a new division specialising in the permanent recruitment of chefs and front-of-house staff in the North-West. Susannah Lawson will head up the new division with an initial focus on the North-West market, finding chefs and managers for businesses in Lancashire, Greater Manchester and Merseyside.

• Australian freelance talent management company Expert360 has launched advanced freelancer management technology for enterprise clients and announced a series of partnerships with high profile financial institutions. Expert360’s enterprise solution will revolutionise how freelance talent is sourced and managed from onboarding to paying their non-permanent workforce.

The business has partnered with IAG Insurance to provide professional insurance, as well as a deal with RateSetter to give freelancers access to competitive personal loans. In a deal with Future Super and Grow Super, Expert360 is also making it easier for freelancers to put money aside for retirement.

• Edinburgh-based healthcare recruitment specialist Head Medical has expanded its recruitment capabilities into China. The recruiter will be working with an international healthcare provider in China to recruit doctors for its hospitals and clinics in Beijing, Guangzhou and Shanghai.

Head Medical will help to provide English-speaking doctors to service the ex-pat community, as well as wealthier Chinese individuals who are looking for private healthcare services of an internationally accredited standard. The healthcare company, which has requested anonymity, awarded Head Medical a long-term contract to provide full workforce planning services to help the company’s ongoing expansion plans, including its recently opened new hospitals in Shanghai and Guangzhou.

One of the existing team at Head Medical will add China to their remit. All recruitment (and associated activities) will be managed from Edinburgh, with bi-annual trips to China to meet the client.

Penrhyn International, a global network of retained executive search firms, has launched a global consumer, retail and luxury practice group, led by Cynthia Labonté, partner at Leaders International, a pan-Canadian executive search firm.

The new group has search specialists across the world, including in Canada, the US, UK, Austria, France, Denmark, Belgium, Singapore and Australia.

20 November 2018

Furhat robot aims turns to turn recruitment bias on its head

The twist is Furhat isn’t human.

Furhat, launched at a trade show earlier this month, is a robot that can communicate with humans. It can speak, listen, show emotions and hold conversations.

It also has a body and has been designed using computer animation, while a special focus has been placed on the personality and character of the robot.

Speaking to Recruiter yesterday afternoon, Samer Al Moubayed, CEO of robotics company, explained that while Furhat has many applications, the company is currently working with Swedish recruitment agency TNG to explore how it can be used to eliminate unconscious bias in the recruitment process.

“We know that about 70% of interviews for jobs are biased,” Al Moubayed told Recruiter. “Bias comes from the state of mind of the recruiter when they enter the interview. So potentially the appearance, the age and the background, dialect, accent of the job candidate – things that we know shouldn’t be taken into account in an interview process but with humans are naturally biased. We’re trying to explore this exact question of how a robot can contribute to this area.”

Al Moubayed added the firm is exploring the use of Furhat in taking on competency-based interviews early on in the recruitment process, asking questions, collecting data, reviewing what happened in the interview and then passing all of this on to a specialised recruiter. It would thereby remove bias at this early stage of the recruitment process to enable a candidate to get their foot in the door.

But Al Moubayed says the firm also plans to look into whether the robot can score a candidate after it has collected all the data and what data it should train itself to use to give that score.

“The goals of the project are really global,” Al Moubayed added. “The first language this system is going to cover is Swedish but we’re going to roll out English quite early in the process. The goal is to see if this can be turned into a product for staffing companies in Sweden and globally.”

To see Furhat in action, click on the video here.

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20 November 2018


• National recruitment agency Encore Personnel is investing £10k in additional training and incentives for its drivers. This includes free CPC (Certificate of Professional Competence) training, which helps to improve road safety and maintain high levels of driver safety.

Encore offers all its drivers one module of free training every three months if they are working for them full time, meaning a driver can complete a full five-year CPC training programme in just 18 months.

• Law firm Linklaters is piloting a new development programme to support talented BAME (Black, Asian and minority ethnic) staff in advancing their careers. 

The programme is designed to help identify how differences can be harnessed to drive transformational inclusive culture change and has been developed in conjunction with Dr Doyin Atewologun from Delta Alpha Psi, a leadership and diversity consultancy. 

Running for nine months, the programme will use behavioural sciences to increase engagement and empowerment through a series of workshops, coaching sessions and online resources.

13 November 2018


• Cheshire-based recruitment group Absolute Solutions Group has launched ‘ASK’, a community support initiative based at Macon Court in Crewe, aimed at helping local residents who want to learn new skills to help them get into work and for those who may be at risk of being exploited.

ASK stands for Advice, Skills and Knowledge, and is designed to assist those who find themselves in difficult situations where they may not have access to the relevant knowledge, information or skills to resolve their issue. It brings together a range of services that are easily accessible, free to access and, most importantly, confidential and reliable.

The service programme, developed with partners including government agencies, local experts and qualified trainers, supports residents with a range of issues including CV writing, interview training and access to employment, literacy and numeracy upskilling, financial budgeting assistance, housing advice, employer conflict guidance, life skills, as well as modern slavery safeguarding and victim assistance. The project, wholly funded by the Absolute Solutions Group, hopes to attract funding support to help it expand it range of services in the future.

• Dementia support charity and residential care provider Dementia Matters has launched the Dementia Matters Academy, which will ensure jobs for participants at the end of the course.

Previously known as Dementia Care, Dementia Matters’ four-week course is delivered by qualified trainers and experienced health practitioners, and covers all of the fundamentals of basic care. Some specialist skills relevant to Dementia Matters’ field of expertise is also included, such as bed bathing, skin integrity, catheter management and communicating effectively with people living with dementia. 

Previous experience is not mandatory and course graduates are guaranteed jobs within the organisation upon completion.

• Energy staffing specialist ERSG is opening its third office in the US in Boston. The office, led by global account manager Oliver White, will focus on the US offshore wind market.

• Job search engine Jobrapido has launched Smart Intuition Technology, which aims to assess a jobseeker’s wants and needs more accurately – through intelligent data processes – so they are better matched to the right jobs. The technology combines a classification system called taxonomy, together with a type of artificial intelligence that uses statistical techniques to ‘learn’ from data.

Smart Intuition Technology learns about the interests of jobseekers and puts them together with the most complete range of targeted offers. This new technology is applied to all stages of the job search experience and aims to profile the community more effectively and enhance the user’s search experience.

• Job hiring app JOB TODAY has launched an automatic CV maker. The app creates the CV by asking users a few simple questions. Once users set up their CV on their JOB TODAY profile, they can log in any time to track who has contacted them and respond to any employer messages.

One Broker Group has launched a new recruitment insurance offering, spearheaded by account executive Ed George.