Standard costs and how are they set.
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Good old fashioned selling techniques
Local authorities need a forum in which they can exchange purchasing ideas, not a one-size-fits-all strategy, says Sir Ian Byatt
In the first of a new series looking at the key issues facing other functions, Eila Rana explains why the work of the human resources department is crucial
After a difficult 2002, Recruiter takes a look at what lies ahead
In the fourth of our series, Ruth Prickett explains why the value of the finance department is most obvious when things go wrong
Exploring the mysterious (and useful) double life of the cash book.
A 200-year-old company in a very traditional industry has entered the age of e-procurement. Mark Whitehead reports
Keeping the troops motivated takes more than the occasional financial bonus
The market for outsourced facilities management services is immature, so buyers must be clear about their needs and manage contracts proactively, warns Dave Wilson