The ‘value added scorecard’ as a measure of productivity.
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Malcolm Wheatley examines the longer-term effects of US policy on business 12 months after the country came under attack
Standard costs and how are they set.
Good old fashioned selling techniques
Local authorities need a forum in which they can exchange purchasing ideas, not a one-size-fits-all strategy, says Sir Ian Byatt
In the first of a new series looking at the key issues facing other functions, Eila Rana explains why the work of the human resources department is crucial
After a difficult 2002, Recruiter takes a look at what lies ahead
In the fourth of our series, Ruth Prickett explains why the value of the finance department is most obvious when things go wrong
Exploring the mysterious (and useful) double life of the cash book.
A 200-year-old company in a very traditional industry has entered the age of e-procurement. Mark Whitehead reports