Diversity will deliver

Local authorities need a forum in which they can exchange purchasing ideas, not a one-size-fits-all strategy, says Sir Ian Byatt

Good organisations have become better focused in recent years. They have learnt to concentrate on their key functions and buy in expertise to deliver better services to their customers. They have been able to use economies available to specialist producers and benefit from new technology and working methods.

Good local authorities are now following suit. They...

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