If you have ever studied one of those Sunday supplement dot pictures and been able to see the spacecraft then this book is for you. The authors use artwork throughout the book to encourage the reader to see many sides to a given situation and to become, as they say, an effective “stallbuster”.

Local authorities are being urged to adopt a voluntary code of practice for construction sites, aimed at improving their performance and accountability with the local community. The Local Government Association has issued guidance to councils in England and Wales pressing them to implement the Construction Industry Board’s Considerate Constructors Scheme.

Q: Given recent changes in the travel market, what is the best option for managing remuneration to the corporate travel agent?

Paddy Miller McGraw-Hill, £19.99 Rating: 4/5