Karen Watson believes in people, not structures. So her transformation of Nottingham Trent University’s purchasing system involved doing a lot of talking. Sam Tulip reports on her academic achievement
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As competition increases, companies need to make sure their suppliers are their allies and not enemies. Peter Stannack argues that quality of information and communication could change the battle lines
Partnerships often fall apart at the merest hint of a problem. Martin Drake looks at how public-sector organisations can avoid claims by ensuring that service partnering contracts are watertight
They're low, but not low enough it seems. As companies look for ways to pare back logistics costs even further, Marcia MacLeod talks to them about their methods and the ultimate effect on service quality
Logistics companies no longer simply store and shift. In the drive to add value, they now offer a range of services above and beyond their core business. Marcia MacLeod reports
CIPS's information-gathering trip to Africa is now bearing fruit as the institute's international strategy takes shape. Steve Crabb reports
Nick Edwards talks to Whitbread's procurement director about how the function is making its point stick across the company's many businesses
Purchasing should play a more strategic role in new product development, rather than remain content with its traditional role of sourcing raw materials, argues Frank Omare
Organisations are in danger of losing valuable staff if fundamental employment issues are not improved by managers, warns Craig Lydiate
The courts are taking a more commercial approach to resolving disputes over what a contract actually means. Alan Ma explains the importance of clearly defining both parties' intentions