McDonald’s ‘extremely pleased’ as Olympic qualification serves jobseekers

Restaurant giant McDonald’s reports that over 3,000 former London 2012 Olympic and Paralympic Games volunteers, known as Games Makers, have taken up a qualification designed by the company, providing a step into the job market for some.
Tue, 4 Jun 2013Restaurant giant McDonald’s reports that over 3,000 former London 2012 Olympic and Paralympic Games volunteers, known as Games Makers, have taken up a qualification designed by the company, providing a step into the job market for some.

As reported by recruiter.co.uk last February on its launch, the Level 2 City & Guilds Awards in the Principles of Customer Service was made available to all Games Makers, with the volunteers also guaranteed a job interview with McDonald’s if they chose.

McDonald’s UK’s chief operations officer Richard Forte tells Recruiter the company was “extremely pleased to see over 3,000 Games Makers take up that award”, having predicted it would see around 1,000 obtain the certificate.

Forte gives examples of individuals who secured employment with McDonald’s through the qualification, while others have gone on to secure other diverse jobs. These include Charlotte Proud (pictured left), who has used it to become a children’s football coach and referee, and Sara Cook, who secured a job working for the Post Office.

Around two-thirds of those taking the qualification say they did so specifically to put it on their CV.

McDonald’s was also a presenting partner at last summer’s sporting extravaganza. One part of this meant that McDonald’s trained the 1,800 volunteers who themselves interviewed Games Makers, with 240,000 applications having been received for 70,000 roles.

McDonald’s has also decided to “extend the support to the wider hospitality industry” and gifted the e-learning element of the qualification to the Hospitality Skills Council and People 1st, making it available to potentially half a million people going forward, Forte adds.

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