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Healthy returns
... you would expect of the third largest pharmaceutical company in the world. The lavish glass-and-steel laboratories on the 50-acre science park site house 3,000 scientists, many of whom are responsible for some of the world’s ...
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Bridging the gap
BT has got the painters and decorators in at Mondial House building in central London. The offices are being transformed into a ...
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Confidentiality RIP?
... Prime minister Tony Blair wants the UK to be the best place in the world for electronic trading by 2002. But if the soothsayers are correct ... of Investigatory Powers (RIP) bill, now being debated in the House of Lords, suggests the reality will be rather “heavier”. If the bill ...
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No training, no gain
... knowledge when it comes to choosing a solicitor to sell our house, a mechanic to repair our car, or the teacher to educate our children. In many other areas of life, though, a curious double standard exists. As ...
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Customer satisfaction
... I rang and rang to give them my new details after moving house recently. I don’t consider myself short tempered, but I finally got so ... goods and services that the customer wants, but offering it in a way that enhances the client/customer relationship. A key rule of ...
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Staff are order of the day
Just-in-time production (JIT) delivers many benefits if the processes, including ... nuts and bolts,” he said. “Fifty per cent of our cost is in the computer program, which is all done in house.” The mousetrap in this case is a medical catscan, a large, ...
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E-commerce guide: Web and cash flow
... forests are recovering as companies advertise their products in cyberspace. But while firms may be happy to buy and sell online, they shy ... as Bankers’ Automated Clearing Services (Bacs), Clearing House Automated Payment System (Chaps) and old-fashioned cheques. The dream of ...
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The in-thing
... to ignore the accolades at a recent supply chain conference in California, organised by software house Aspect Development. The founder and chief executive officer Romesh ...
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Banking the assets
... been close management companions. Why involve purchasing in negotiations over the bank overdraft? Yes, we can estimate the sum needed ... finance has been in invoice discounting, where the finance house pays the company a major portion of an invoice’s value - usually 80 per ...
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Tougher trade rules
... however. The High Court will pass judgment later this year in Arkin v Borchard Lines, the first case that has reached a trial in the UK ... be stiffened by the Enterprise Bill, which passed to the House of Lords earlier this month. It creates a new offence for certain ...