... the response to your calls or e-mails”?) and outcome (“Did the service fully meet your requirements?”). But questionnaires ...

... or not they wanted to do all the innovative things that he did.” If the contractor and its partners had got it right, it would have ...

... completely disappear. Even the mighty Laing, whose team did so well in cutting costs on Building Down Barriers, hit huge problems on ...

... restructuring. “I was thrilled… because it meant that we did build something great, and I was able to tell them ‘That’s not going to ...

... driven, it changed the way people worked and companies did business. There were some celebrated BPR success stories, then an ...

... announced plans to leave his post next year, saying that he did not want to be in charge of a specialist recruitment company. Sir Bill ...

... - Marriott Design, based on the island in Newport - also did the festival programme. The Isle of Wight’s heritage also came in ...

... promoted, which was great, but the new manager and I just did not get on. Even though my career prospects were much better, I ended up ...

... its brand aimed to inspire creativity in others, the firm did not necessarily require employees to be creative themselves. “There’s a ...

... companies in the world faced these challenges, surely others did as well and set about developing a product. As well as Jersin and McCann, ...