Measurably better
13 September 2012
Assessing the performance of procurement is much more complex than adding up savings – it must gauge current work and provide a basis for future improvement. Sir Andrew Likierman explains how
Procurement has fought hard for its contribution to be recognised. More heads of purchasing are reporting to the board, but technology, cost pressures and organisational change continue to threaten full recognition. So the function needs a robust method of measuring its performance to show how it adds value as a strategic resource and provide powerful ammunition in...