British companies are more likely than their continental counterparts to benchmark purchasing performance, although the activity is not widespread anywhere, according to a major international survey.
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Q: I am developing a supplier performance index as part of a supplier improvement programme. I want to add a realistic monetary value that indicates the cost of non-conformance or poor performance for every pound spent with the supplier. At the moment I
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Cost-saving schemes from corporate travel agents may not be all they are cracked up to be, warns Colin Brain
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Marks & Spencer denies it lost thousands of pounds when it mistakenly purchased see-through blouses as part of its staff uniform.