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There are doubtless many readers with sharp memories of the tyranny imposed by belligerent trade unions on their hapless managerial adversaries across the manufacturing landscape of the 1970s.
This is one book that I’ve recommended more times on my consultancy assignments this year than any other (except my own, of course!).

John Kotter is an academic, but he also speaks with the authority of a practitioner on the subject of corporate change.


Monthly transactions on MRO Software's industrial goods e-marketplace endorsia.com have grown by more than 880 per cent to over 88,840. The group also announced record annual revenues of £127 million, up by 10 per cent on 2000. www.mro.com
Links to the associations representing the industry.
Timothy Butler and James Waldrop HarperCollins Business, £19.99 Rating: 2/5


US retail chain Kmart has filed for bankruptcy after key suppliers stopped orders after the firm was unable to pay them. They include food supplier Flemings, which last year negotiated a 10-year exclusive contract with the retailer.
There is a perception that only certain people are gifted with the ability to be creative. In this book the authors challenge that idea and other myths about creativity.

Instead, Leonard and Swap assert that creativity can be channelled as a result of a process.
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