Getting to Yes

There are doubtless many readers with sharp memories of the tyranny imposed by belligerent trade unions on their hapless managerial adversaries across the manufacturing landscape of the 1970s.
There are doubtless many readers with sharp memories of the tyranny imposed by belligerent trade unions on their hapless managerial adversaries across the manufacturing landscape of the 1970s.

This was an age of classic confrontational bargaining colliding with inept political leadership. As a naive psychology graduate, it was a formative experience for me to be...

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