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Harvard Business Review on Negotiation and Conflict Resolution Harvard Business School Press, £12.99


What is a digital business? A business that uses real-time digital technology to do one of three things: * add more customers, either through reaching them in a new way, such as the internet, or by developing brand new value propositions, such as a call centre where clients’ histories can be used to offer recommendations to them;
Geoff Tennent Gower, £47.50 Rating: 2/5 and George Eckes John Wiley, £21.50 Rating: 4/5
MoD


GPA


SAP


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