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Agencies need to improve communication between themselves and clients – utilising the internet could be the key
The UK will never rival th eUS at e-commerce while customers battle with inept delivery. Paul Wellings call on the government to cut the cost of efficient e-business
Money matters: On-line finance is now a serious threat to traditional banking, but there are still some teething problems
Teamworking is the buzzword of the 1990s. It can boost staff morale, improve business flexibility and help companies to cope with increasing global competition
21-22 May 2002
QEII Conference Centre, London
Gil Gordon Nicholas Brealey, £9.99 Rating: 3/5


BPImpact, a tool for purchasers to manage supplier relationships, forms part of EPImpact, an e-business suite from US-based Open Ratings. The solution was developed by the UK firm Gentia, which Open Ratings bought late last year. www.openratings.com
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