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The UK will never rival th eUS at e-commerce while customers battle with inept delivery. Paul Wellings call on the government to cut the cost of efficient e-business

Will the UK business model follow that of the US and truly trade on-line? This is a question that all business managers are asking themselves. On both a macro- and micro-economic level it is far too important an issue to fudge.

These days, every other advert on television is ‘dotcom this’ or ‘dotcom that’. E-commerce is the growth industry of the 21st century,...

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