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Andrew Davidson
FT Prentice Hall, £14.99
Rating: 4/5
Bill Jensen
HarperCollins, £19.99
Agencies need to improve communication between themselves and clients – utilising the internet could be the key
The UK will never rival th eUS at e-commerce while customers battle with inept delivery. Paul Wellings call on the government to cut the cost of efficient e-business
Money matters: On-line finance is now a serious threat to traditional banking, but there are still some teething problems