Theodore Kinni and Al Ries
Capstone, £22
Rating: 0.5/5
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Construction buyers in central government have welcomed as long overdue a survey that, for the first time, will rate their performance from a supplier’s point of view.
Harvard Business Review on Negotiation and Conflict Resolution Harvard Business School Press, £12.99
What is a digital business? A business that uses real-time digital technology to do one of three things: * add more customers, either through reaching them in a new way, such as the internet, or by developing brand new value propositions, such as a call centre where clients’ histories can be used to offer recommendations to them;
Geoff Tennent
Gower, £47.50
Rating: 2/5
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George Eckes
John Wiley, £21.50
Rating: 4/5
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