The toughest challenge in cold-calling is getting through to your target. Here’s how to smooth your route
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Organisations must heed not only how they collect and use details on individuals but also how they store them, as this aspect, too, is subject to the Data Protection Act, writes Jonathan Fitzgibbons
Supply chain management is vital to business success. But organisations must take a global view, meeting the challenges of new technology and the human factor. Emma Clarke reports from the Logistics & Supply Chain Forum
Purchasing is under the spotlight at the BBC, thanks to the leadership of Beverley Tew, chief procurement officer. Rebecca Ellinor views her record
Don’t let a minority of under-performing staff drag the rest of your company down
Pensions and retirement are two of the most hotly-debated issues in the UK today.
We assess industry opinion about the Turner Report’s recommendations
The Sage arts centre is symbolic of the rejuvenation of Tyneside. We find out how it met the staffing challenges unique to the arts sector
'Resourcing' is more than just a buzzword - it's the role we've all been waiting for
‘Force majeure’ is a legal principle that can help purchasers and suppliers to proceed when events outside their control stop them fulfilling a contract. Chris Wilcock explains
When Abbey had to tell its 1.8 million shareholders about a bid to buy the company, among the many hurdles to delivering the enormous document was competition from Star Wars. Helen Riley reports