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Customer service_3
Survey reveals standards are improving
Agency reshuffle
Blake steps down at Greatfleet
Executive search_4
AESC reveals executive loyalty remains
Overseas workers
Talent shortages should exempt employers from immigration quotas
Thai suspensions
Thailand's Labour Ministry has ordered recruitment agencies to suspend sending Thai workers to Kuwait, following a brawl with Egyptian construction workers.
Winning business
Face-to-face most likely to secure business
Employee illness_3
UK firms could reduce absenteeism with more home working
Union membership_3

Decline in trades union membership on the decline

Staff appraisals
Survey reveals appraisals considered useful
REC appointments
REC reveals two new directors
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