Relationship marketing - the subject of a question in the November exam - is about more than customers, explains Jacqui Bishop. It extends to suppliers, employees, distributors and the media
Search Page
Defining best practice in purchasing and supply, as in other areas of corporate life, can be difficult. But as Malcolm Wheatley explains, what is clear is that the pursuit of excellence requires strong leadership
Entrusting a function to a third party can bring many benefits - not just savings. But it must be carried out gradually and handled with care to ensure that the process does not go to pieces. Liam O’Brien reports
These days, employing ethical codes is about protecting a company’s pockets as well as its reputation. Simon Jack explains how some firms are trying to rid their supply chains of irresponsible practices
As purchasing director for insurer Royal & SunAlliance, Moira Wellsley-Crabtree has built up the purchasing department from scratch and has the chief executive’s ear. She tells Elizabeth Bellamy about her ambitions
There’s nothing new about bartering. But as the corporate version grows in appeal, more and more firms are exchanging unwanted goods for oil, hotel rooms - even olives. Mark Whitehead reports
The first anti-pollution tax takes effect in April next year. It is clearly a vital step towards tackling global warming, but at what cost? Nick Cottam assesses the likely impact
The new purchasing environment module requires students both to be both inward- and outward-looking. Andre Clark offers a guide to the syllabus
Reforms to public-sector procurement in Northern Ireland aim to end all forms of unfair discrimination. But it all hinges on the uncertain political outlook, as John Givens reports
In the first of a three-part series on the changing world of travel management, Amon Cohen explains why communication skills are as important for success as number crunching