New to Market

17 October 2019

Start-up of the Month: Citizen Kind

The founder of Citizen Kind wanted to launch a recruitment agency connecting candidates and clients who believe in minimising their environmental impact on the planet.

Emma Osborne, the London-based recruitment agency’s vegan founder, who became a vegan four years ago, told Recruiter the agency is focused on helping sustainable, ethical and vegan businesses find brilliant people.

“In terms of the people I am finding for the businesses, they don’t necessarily have to be vegan but they do have to be conscious consumers in a similar way … They don’t have to absolute or extreme in any way but it’s more for people who really care about the planet and want to put some more meaning into their careers by going to work for a company that’s doing some good in the world.”

But Osborne added she wanted to make sure the agency minimised its own impact on the planet. One example of this is that her business cards are printed on recycled cardboard using vegan ink.

And while the agency recruits across all sectors, initially mainly at senior level, Osborne said she was prepared to turn away candidates and clients who didn’t share her beliefs. Although she didn’t foresee this being a problem.

“I anticipate I’ll only be attracting companies and candidates who share those values. It’s very unlikely that I’m going to have a meat farm come to me to find them someone, so I’m not anticipating that is going to be an issue.”

14 October 2019


• Recruiter and trainer Jim Clarke has launched a consultancy, The Levy Company, that aims to help recruitment consultancies to use the Apprenticeship Levy more effectively so they can develop their staff and provide added value to their clients. 

• Newcastle-Upon-Tyne based Recruit for Health has launched a new recruitment toolkit that combines a number of practical tools, including a digital interview guide that can be used at recruitment events, and an assessment centre that promises “a fun and engaging experience” for candidates.

Louise Gatenby has launched The Good Board. The executive search firm aims to find, support and develop boards and leaders capable of leading companies in way that both sustains the planet and is profitable. The Good Board will be based in Chester and London. Gatenby, whose 25-year career in leadership consultancy includes co-founding The Orcid Partnership, remains a director at Orcid.

• Oxford-based Zegami has launched a tech platform that allows employers to identify which employees are most likely to leave. The new programme, called Zegami HR, is based on a bespoke algorithm that considers factors, such as age, pay, benefits, package, and whether employees are satisfied with their working environment.


7 October 2019


• Independent job board CV-Library has launched Quick Apply – a new feature enabling recruiters to specify when a CV isn’t needed to apply for certain jobs, making it easier for candidates to apply for these roles. Clients can continue to post their jobs as normal, but will now have the option to specify if a CV isn’t mandatory in order to apply.

• Life sciences executive search firm Euromedica has rebranded and launched a new website. In 2016, Euromedica was acquired by Walter James, an executive search firm backed by former Dragons’ Den star James Caan CBE and part of the Recruitment Entrepreneur portfolio.

• Recruitment marketing specialist JVP Group have moved to new offices on the New Vision Business Park located next to St Asaph Business Park. The move is a key part of the recruiter’s significant three-year growth plan.

• Nationwide recruiter Search Group has relocated its Manchester operation to a new central location at new, fully refurbished and larger premises at Corner Block on the junction of Quay Street and Deansgate in a bid to accommodate continued growth and give employees an improved working environment.

• The National Council for Voluntary Organisations (NCVO) has launched a suite of free online resources outlining steps voluntary organisations can take to ensure that they are run in a way that actively prevents beneficiaries, staff and others from suffering harm, harassment, bullying, abuse and neglect.

The resources were developed collaboratively by an NCVO-led partnership made up of expert organisations, created to deliver phase 1 of the Safeguarding Training Fund. Included in the resources is an explanation on what people recruiting into voluntary organisations/charities should think about during recruitment, including role descriptions, interviews, getting references and when to carry out criminal record checks.

30 September 2019


• Recruitment software provider Access Group has launched Access Accelerator. The software, which launches at the Recruitment Agency Expo tomorrow [2 October], combines Access’s recruitment CRM with a candidate attraction web front-end using technology from Volcanic, which is now part of the Access Group.

• The Hoxby Collective, a community of self-employed professionals, has rebranded and will now be known as Hoxby, and follow a non-hierarchical profit-share model. In addition to refreshing the name, logo and brand message, Hoxby will share the company’s profits annually with the entire community.

• International marketplace of executive coaches Not Actively Looking (NAL) has launched a new service that will make it easier for senior executives to find qualified executive coaches. The service, previously visible only to executive members of the NAL platform, will now be available to anyone visiting the site, along with a range of career transition services to be provided by NAL.

PeopleScout is introducing its Affinix technology in Europe as part of its recruitment process outsourcing offer. The technology integrates a variety of tools in one platform to streamline sourcing, screening and candidate engagement with speed and scalability.

The product leverages artificial intelligence, recruitment marketing, a mobile-first application process, virtual assessment and scheduling, machine learning, predictive analytics and other technologies with a one-point applicant tracking system and vendor management system integration. It was launched elsewhere in the world in 2017.

• Fifty technology and telecoms employers across the UK have pledged support for a new industry-wide mentoring programme – the Rebus Mentoring Programme – to help senior women progress from managerial roles to board and top executive roles. The goal is to help achieve 33% of board positions being held by female leaders by 2020. Rebus, organised by Odgers Berndtson, a leading global executive search firm, is being launched at an event in London today in partnership with BT and Avanade. Business leaders from over 50 leading telecoms and technology employers planning to participate will attend.

• Welsh-based recruitment agency has launched an IT division, led by sector specialist Mo Alamgir. The division will recruit across software development, testing cyber security, project delivery, and cloud infrastructure and devops roles.

• Charity worker Amy Allen has launched Senploy, a recruitment website dedicated to uniting prospective employers and candidates within the Special Educational Needs and Disabilities (SEND) sector.

Allen, who works as the lead school administrator at Cheshire’s The Seashell Trust – an organisation that supports children and adults with severe and complex learning disabilities – decided to create the SEND niche jobs site as an antidote to myriad generalist job sites that did not reflect the specialist needs of the sector.

• US enterprise career site and recruitment CRM technology provider SmashFly Technologies has released Pipeline Intelligence. The AI-driven sourcing engine aims to help talent acquisition teams better organise and match pipelines to skills and jobs, and understand the people within these pipelines, to prioritise recruitment marketing campaigns.

• US multinational transportation network Uber will this week launch Uber Works – a platform that connects workers with businesses that need to fill available shifts – initially in Chicago.

The platform enables users to get detailed information about shifts they’re interested in, including information about gross pay, work location and skills, or required attire, as well as allowing users to clock in and out and log breaks. Uber Works helps ensure timely payments to workers, and aims to provide more transparency and opportunities for feedback in the marketplace.

5 September 2019


• Medical staffing specialist the Cook Investment Group has moved to new offices at Clarendon House, Wymbush, Milton Keynes, relocating from its former home at Manor Court Farm, Old Wolverton, in the same area.

23 August 2019


• Global recruiter Robert Walters, Saatchi Gallery and charity UK Young Artists have launched a national art award for young artists between the ages of 18 and 30, encouraging them to illustrate what diversity means to them.

The inaugural Robert Walters Group UK Young Artist of the Year Award (UKYA) will discover and champion exceptional artists who are representative of contemporary Britain.

Finalists will showcase their work at an awards evening on 7 October, hosted at London's Saatchi Gallery. The winner will receive a cash prize of £10,000 and the artist’s work will be shown at the Robert Walters Group head office in Covent Garden for 12 months and at an international art event with UKYA in 2020. The runner-up will receive £5,000 to help fund their future artistic career.

The deadline for entries is 1 September. 

15 August 2019

Serco guarantees interview for qualifying jobseekers with criminal convictions

The public services provider has launched a ‘Guaranteed Interview Scheme’ under which any applicant who declares that they have a criminal conviction will be given a job interview.

In a statement released this morning, the firm added applicants must also meet the minimum criteria for the job and “pass our screening and vetting criteria needed to conduct the role”.

Commenting on the scheme launch, Paul Gaskin, Serco’s HR director, UK and Europe, said: “Serco runs six prisons in the UK and we see first-hand the number of people who reoffend after leaving prison and return to jail. We are determined to help improve the situation and reduce the numbers of people who re-offend on leaving prison where we can by helping ex-offenders to find work.”

The firm is also signed up to the nationally recognised Ban the Box initiative, which is aimed at removing the check box that asks if applicants have a criminal record from hiring applications.

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13 August 2019

Start-up of the Month: Talent Drive

He told Recruiter that after a decade working for other people, the time was right to strike out on his own.

“I’ve always had aspirations to set up on my own – that’s always been an ambition in my life in general. Having worked for smaller businesses that have grown, I think I have had quite a unique opportunity to understand businesses better and how to grow recruitment businesses.”

Smith added his agency’s aim is to find talent quickly through effective collaboration with clients where he becomes a brand ambassador and extension of their recruitment or HR functions.

“I think there is a perception in the market, with the rise of internal recruitment talent acquisition professionals, that there is an almost ‘us and them’ approach and that’s not what I’m about at all. If an organisation is investing with me, I want to ensure I’m collaborating with them… I’d say to people ‘I will give you as much of a service in terms of the marketing, branding, doing the interviewing, writing job descriptions for you. I can be as heavily involved in the interview and recruitment process as you want, or I can just find you the talent and provide it to an HR contact’.”

Looking ahead, Smith says he wants to have a settled team working for him, but to never lose the ‘boutique’ specialist feel of his business. “I don’t want to lose sight of that,” he said.