Tech firm plans to create home-based contact centre jobs in the UK

A US-based global customer experience tech firm has announced plans to create thousands of new remote jobs across the UK, a business news wire reports.

TTEC is set to hire over 3,500 new contact centre employees for its work-from-home programme, according to BDaily.

The US firm specialises in the design, implementation and delivery of customer experience solutions for a range of brands.

Based in Colorado, TTEC uses proprietary technology to remotely support and assist customers with service and technical needs across channels including chat, messaging, email, social and voice. 

It operates in a variety of countries in EMEA and elsewhere around the world.

NEW TO THE MARKET: 22-26 JUNE 2020

This week’s new launches include: Amerit Consulting, Arc Recruitment
 

New to Market 23 June 2020

Opinion: office spaces will evolve into cultural hubs

A glut of articles and thought pieces have emerged on the death of the office, rejoicing in the huge saving that can be made by cutting real estate overheads. Yet thought pieces predicting the death of the office conceive of an office space one-dimensionally: as a neutral space for the completion of labour. 

Lighter Side 16 June 2020

Opinion: office spaces will evolve into cultural hubs

A glut of articles and thought pieces have emerged on the death of the office, rejoicing in the huge saving that can be made by cutting real estate overheads. Yet thought pieces predicting the death of the office conceive of an office space one-dimensionally: as a neutral space for the completion of labour. 

Lighter Side 16 June 2020

Demand for 30,000 financial services call handlers expected

Up to 30,000 additional customer support staff could be needed by banks, insurers and credit card firms to help the public deal with financial issues in the wake of Covid-19, according to the founder of contingent recruitment firm Momenta Group.

12 June 2020
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