Metro Bank seeks M factor to fill 500 new roles

Metro Bank is to use an online recruitment mix to fill 500 new roles this year, according to a spokesperson for the retail bank.
Thu, 22 Jan 2015Metro Bank is to use an online recruitment mix to fill 500 new roles this year, according to a spokesperson for the retail bank.

The group’s full-year financial statement to 31 December 2014, released this week, revealed Metro Bank is planning to create 500 jobs in 2015 across 31 store openings in London and the South-East.

A spokesperson for Metro Bank told Recruiter all jobs are advertised on metrobankonline.co.uk, supported by job postings on its Twitter and LinkedIn feeds.

She said Metro Bank seeks candidates with the ‘M’ factor: “If you’re successful through the online application, you then do a telephone interview and if you’re successful through that then you come in for what we call our M-factor days at our assessment centres.

“We don’t stress banking experience for those roles. We often take people from retail or customer service roles because the most important thing for us is serving our customers rather than understanding banking,” the spokesperson added.

“We are looking for people who have an absolute commitment to serving customers. Our motto on recruitment is we hire for attitude and train for skill. We put our customers first in everything we do, so the kind of people we recruit must have the same passion.”

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