Army head of recruitment’s ‘high hopes’ for Capita Recruitment Partnering Project

The British Army’s head of recruitment says he still has “high hopes” that its £440m partnership with Capita will deliver on its promises, despite some well-publicised problems.
Thu, 16 Jan 2014 | By Colin CottellThe British Army’s head of recruitment says he still has “high hopes” that its £440m partnership with Capita will deliver on its promises, despite some well-publicised problems.

Following comments made by defence secretary Philip Hammond on BBC Radio 4’s Today Programme, that 2013 “was not a good year” for Army recruitment, Brigadier Andrew Jackson, director recruiting and training (operations) British Army, tells Recruiter: “It is fair to say that we entered into this [contract with Capita] with high hopes and we still have hope that this will deliver a better product than before.”

However, he adds: “I don’t think we are at that stage yet.”

Under the terms of the army’s £440m 10-year contract with Capita, which went live in March last year, Capita is responsible for the operational aspects of recruitment, while the Army retains responsibility for policy, and entry standards for recruits.

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