Worker frustration
12 September 2012
One in five frustrated at work

The research, from global management consultancy Hay Group, found that 20% of the UK workforce felt frustrated by their work, while 50% believe that they lack the authority to make decisions crucial to their jobs. And 35% think their job does not make best use of their skills and abilities.
The report also showed that 56% of senior managers fail to generate a high-performance climate, while 41% thought mangers were guilty of creating a demotivating climate for employees.
Ben Hubbard, regional director (Europe, Middle East, Africa) at Hay Group’s employee survey division, said: “The frustrated employee phenomenon poses a major business risk and a significant missed opportunity.
“With fierce competition for the most talented employees, companies’ efforts to engage their people will be wasted if not backed by a supportive and enabling environment.”
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