SMEs consider offshoring in 2010
Almost one quarter (22%) of UK small and medium enterprises (SMEs) are considering offshoring, while one in 10 are very likely to offshore elements of their businesses in 2010, according to researc
Almost one quarter (22%) of UK small and medium enterprises (SMEs) are considering offshoring, while one in 10 are very likely to offshore elements of their businesses in 2010, according to research conducted on behalf of SLASSCOM, the development body for Sri Lankan outsourcing.
The report, entitled ‘The SME Offshoring Readiness Index’, also found that 20% of businesses had increased their interest in offshoring as a direct result of the recession. Apart from the recession, the biggest driver behind UK SMEs’ interest in offshoring was the current cost of UK labour, with 28% indicating this was an issue, and 13% said they would use offshoring due to a lack of available UK skills.
When asked what they would be most likely to offshore, SMEs indicated the following processes:
- IT development/maintenance 24%
- Data processing 20%
- Customer services 18%
- Other back office processes 16%
- Finance and accounting 15%
