While most employers are happy with the quality of their staff, the hospitality sector has some way to go to win its war for talent, according to Martin-Christian Kent, director of policy and research at hospitality sector skills council People 1st.

Research by the UK Commission for Employment and Skills, which questioned 79,152 employers, found that 93% of the UK workforce was considered proficient at their jobs.

Kent says: “With the Olympic and Paralympic Games just two years away it’s critical that the sector can address those skill needs and reap the legacy that the games present to the hospitality, leisure, travel and tourism sector, in a similar way to which has been positively reported in Vancouver.”