Commercial and industrial recruiter Blue Arrow has launched a live web chat, Career Surgery, to improve its engagement with clients and candidates.

Career Surgery, which will be open every Friday between 3-5pm, aims to provide two-way communication and give website visitors fast answers to their questions.

Trained Blue Arrow career advisors will spend this time dedicated to responding to all online enquiries.

Blue Arrow marketing manager, Charlotte Rush, says: “We pride ourselves on being at the forefront of every new technological advancement and appreciate that in a digital age, we need to constantly innovate and improve our offering.

“It is no longer enough to just provide candidates and clients with information. People want engagement and interaction with real people, which is what Career Surgery will enable us to do.”