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  1. Sales and returns

    ... get at it and your hit rate will begin to rise dramatically. Did you know, for example, that there are at least 25 closing techniques ...

  2. Well, what do you think?

    ... possible to determine which points ‘scored’ and which did not. The quality of consultation feedback is still not ideal and there ...

  3. Getting buyers on board

    ... that although the audience saw the benefits of RFID, they did not yet believe it was ready for general uses. But one delegate ...

  4. A contracting market?

    ... The euro could create as much work as the millennium bug did. ‘Joining the euro, assuming it does happen, will have a big impact. ...

  5. Rise and shine

    ... her wings. She says that at her initial interview the firm did not seem sure of what it was looking for, but knew that it wanted to create ...

  6. Raising the standard

    ... with good pass rates insisted their students regularly did homework and tackled mock exams from time to time. It is only by fully ...

  7. In the spirit of charity

    ... trustee of the Bath Cancer Unit Support Group." He did, becoming in effect the Group’s first Vice Chair; he became Chair in ...

  8. Profile: Turning a new Page

    ... day, at my daughter’s wedding,” Ingham says. What he did not know before his accident was that his new body state would give him an ...

  9. Back in the saddle

    ... not just the language but the culture and the way they did their purchasing, which wasn’t very sophisticated. “They had a huge ...

  10. More than a beautiful friendship

    ... over the champagne at the Royal Opera House. But once he did, he accepted that we would provide him with regular progress reports and ...

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