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Effective communication with customers paid dividends for soft drinks supplier Cott Beverages when it cut product lines after it analysed their costs and profitability.
The European Commission is to force purchasers to use a standard form when sending tenders to the Official Journal of the European Communities (OJEC) in an effort to cut errors in submitting tenders.
Michael Fradette and Steve Michaud Simon & Schuster, £9.99 Rating: 1/5
The Construction Industry Board (CIB) is considering setting up a complaints commission in a bid to make contractors comply with its tendering and project management code.


UK consumers pay the lowest domestic peak-rate prices for access to the Internet in Europe and the US, according to a survey by telecommunications regulator Oftel. The survey found that Sweden has the second-least expensive prices, but these are 28 per cent higher than those in the UK.


Business travellers will soon be able to receive automatic flight information on their mobile phones, laptops and palmtops. Several big carriers, including American Airlines, United Airlines and Singapore Airlines, have announced that they will provide information on delays, cancellations and gate numbers in this way.
An NHS trust’s “homemade” e-procurement system, claimed to be thousands of pounds cheaper than established packages, is being adopted by other trusts.
Nuclear-power generator British Energy is reviewing its procurement strategy in the face of increasing competition in the UK, writes David Arminas.

“It’s a review of how we provide services, in particular for our core business,” said British Energy procurement manager Maurice Masters.
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