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BA leads the way


German airline Lufthansa is to follow British Airways’ lead and axe commission payments to UK travel agents from 1 April. Lufthansa’s Star Alliance partner British Midland is also likely to follow suit. The move is part of a drive to cut distribution costs and develop new business models.
Bankable savings


Lloyds TSB’s e-procurement system should save the bank £145 million out of a total spend of £1.5 billion by 2004, according to David Oldfield, group purchasing and supply management director. Another 22 commodities will be added to the eight that have been available online since the system went live last year.
Dun & Bradstreet


BodyTalk at Work


Judi James Piatkus, £14.99 Rarely has the phrase good manners carried as much import as in Judi James’s new book. She shows you how to take control of your body so that it sends out the “right” signals, which may not be the ones you actually feel.
Pilkington Glass


Labone Precision


London Transport


Executive stress
As senior candidates prove increasingly difficult to source, how can executive search firms weather the economic downturn?
Matt events test

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Utility Congress
4-5 July 2002
Queen Elizabeth II Conference Centre, Westminster, London
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