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Business cannot afford to disregard Internet shopping, with its associated home delivery costs, if they want to maintain market share in the future, delegates on board the cruise ship Oriana were told.
Plans for measuring general performance in local government have received a nervous reception from the Society of Purchasing Officers (Sopo).

Two government consultation papers, Implementing Best Value and Performance Indicators, were issued to all local authorities and councils late last month.
Four new categories have been added to the second annual Kelly’s Awards for Excellence in Purchasing and Supply, which are launched today.
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The Ministry of Defence has signed a ground-breaking agreement with service contractors that feared their profits could have been wiped out by new employment legislation.
British Airways is set to increase its e-commerce activity dramatically and establish a portal site for the airline industry, similar to the one proposed by General Motors, Ford and Daimler-Chrysler for the automotive sector.
BT plans to advertise 10 per cent of its tenders on the Internet when it rolls out an e-commerce reverse auctioning system this month.
The Office of Government Commerce (OGC) is to open talks with government departments to assess their progress towards the target of buying 90 per cent of low-value, high-volume goods electronically by April.
The government’s central procurement agency has commissioned a review of its e-commerce strategy amid signs that its target to use e-procurement for 90 per cent of routine purchases by next April may not be met.
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