Robert Baldock
John Wiley, £18.99
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The Audit Commission has decided to develop a voluntary set of performance indicators to judge local authority services for 2001-02.
Q: I am the materials manager of a firm that manufactures products used in neurosurgery. We run a one-stop shop for neurosurgeons, but I notice that the orders we receive, both in the UK and the US, are all specific to one type of product, rather than a
More than 50 per cent of travel managers have never used the Internet to make travel arrangements, and those who did favoured it for leisure, according to new research.
It is only a matter of time before companies are forced to face up to ethical issues, insists Alaric Marsden
Don’t expect much from the often market-blind banks when it comes to e-procurement, argues Peter Parry