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Employees at investment bank Credit Suisse First Boston will be able to order goods from their desktops without the intervention of purchasing, thanks to a global e-procurement solution. The bank will benefit from combined economies of scale as the system links employees to suppliers in multiple online exchanges using BT MarketSite, PeopleSoft Marketplace and

Radical Innovation_3

Richard Leifer et al Harvard Business School Press, £21.99 Rating: 3/5

Willmott and Dixon_3

Debt guide to come_3

The Office of Fair Trading is to publish good practice guidelines for debt management companies. They cover the accuracy of advertisements and contract terms and customer information. The guidelines will be published after a consultation period ends on 9 July, and will be followed later this year by similar recommendations for debt collecting and credit broking.

Ignorance on costs_3

The reality of e-procurement has fallen far short of “marketing hype”’ according to a report by consultancy Forrester.

Cable and Wireless_3

University may sue_3

Cambridge University could take consultants and suppliers to court after an IT project's budget more than doubled. A report by two independent academics said the university spent five years introducing an Oracle-based financial system that ultimately cost £9 million.

Timesheet solution_3

Optimism on my mind_3

A positive mental attitude can be difficult to maintain at times, even for the most capable students. The AAT qualification demands determination, perseverance and intelligence but it is always frustrating when although you feel well prepared for the big day, you freeze when you get into the Central Assessment.

Creative recruiting_3

With increasingly sophisticated media and audiences, the people who create our adverts are more in demand than ever. But what of the recruiters who work in this fast paced environment?