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Recruit to Retain starts retention campaign
Recruiters should look for call centre operators who choose the trade as a lifestyle choice and not as a career.
That's the view of business psychologist Robert Myatt, who says that people who perform well in a call centre environment are those who work to an agreed set of stipulations.
Pooley and Duckworth awarded most advanced REC membership
Managed services provider de Poel has called for driver agencies that have objections to the way it operates to make themselves known so a dialogue can begin to resolve the issues.
Some agencies have called for de Poel to be boycotted, arguing they are suffering lower rates. Hundreds of Adecco agency staff working for the British Cattle Movement Service (BCMS) in Cumbria are to be balloted over union recognition by the Public and Commercial Services Union (PCS).
The union alleges that the agency staff are paid on average £3 less an hour than permanent staff working on the same site.
Jody Long, PCS member at BCMS's Cumbria site, says: "We are angry abo
Kelly outlines scheme for ‘fairer future’
Parkinson family would cut 96% stake
Stable times ahead
Recruiters and procurement professionals can work together to achieve their goals, says a senior figure from the Chartered Institute of Purchasing and Supply (CIPS).
With a code of practice for the benefit of recruiters and purchasers in the early stages of development, Jeff Beal told Recruiter that the two groups should work closer together for greater effectiveness.