19 February 2004
London Hilton Hotel, Park Lane
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Was David Brent right after all?
Michael Kirton
Routledge, £49.95 (hardback), £17.50 (paperback)
5/5
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Separating the men from the boys
12-13 May 2004
The Hatton, London
Mark it on the romp roster
8-9 March 2004
Grange City Hotel, London
11-13 May 2004
NEC, Birmingham
Negative feelings at work can lead to poor performance and staff losses