Recruiters need to find out about what benefits push the retaining button to keep and attract performers to their business.
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As recruiters to contact centres gear up to take on next month's festive surge in demand, Colin Cottell finds out what to bear in mind to make sure you get right person for the job
Senior level professionals in the finance sector are tending to work for several companies rather than be full-time at one. Colin Cottell investigates
The end of January saw the most depressing day of the year. Apparently our blue feelings at this time of the year are brought on by the bad weather, Christmas debt and broken resolutions. However, confusingly varying sources suggest the most depressing day took place every day between 21-24 January, and in the US it takes place on 15 April — which also happens to be the deadline to file US taxes.
More employers are offering flexible working as a benefit, but will this concession prove to be a given in the future workplace? Julian May looks at what is happening in recruitment

When Saville started as branch manager at Blue Arrow's Sheffield office, it was one of the lowest-performing Blue Arrow branches in the country.


The next task was to offer tasty pub grub to the lucky drinkers of a H
The hospitality sector is booming and with more recruiters looking to enter this arena, Liz Wells explains what is going on to make the market so appealing
Recruiters will increasingly need to prove their diversity credentials if they want to win future business from employers and stay ahead of their competitors. Colin Cottell reports.