When a leading Dutch company set out to implement an enterprise resource planning system, one of the biggest problems was ensuring that it was compatible with the IT systems of 145 separate companies. Helen Riley reports
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There’s little point enabling customers to order goods at the click of a mouse if you don’t have a fully integrated logistics system to ensure you can deliver them quickly, says Geoff Tyler
E-commerce is no longer hype but fact for many companies that are starting to realise its full potential. Here three firms explain how they are making a success of this new way of doing business
For high marks, students must carefully assess the data/stimulus response questions in the foundation stage economics paper before answering them. Barry Clayton offers some useful tips
Appraisal is as much a part of choosing a supplier as signing a contract. For the best deals, buyers must assess potential partners against a series of important criteria, says Mike Short
The work of the Office of Government Commerce should not only improve processes on the buying side, but also contract tendering and negotiation on the supply side, say Steven Norris and Lia Musto
E-commerce is set to become even more of a force to be reckoned with as Internet-compatible mobile phones become the latest procurement tool, says Liam O’Brien
Electronic marketplaces bring buyers and suppliers together and promise big benefits. But with funding in short supply, the predicted shakeout has started and the future for many such operations is uncertain. Mark Whitehead assesses the likely winners
Around 20 per cent of a company’s clients generate 80 per cent of its profits, so keeping them happy has a big effect on its bottom line. Malcolm Wheatley explains how customer relationship management (CRM) software can help, and its link to the supply ch
Purchasing’s rapid promotion from backroom chit chat to hot topic in the boardroom has left some procurement professionals floundering. Julian Watts offers some advice on how to keep your head above water in the rising tide of e-commerce implementation