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It sometimes seems that everybody who talks about measurement uses Lord Kelvin’s quote: “When you can measure what you are speaking about, and express it in numbers, you know something about it - otherwise your knowledge is of a meagre and unsatisfactory kind.” Less well known are his two quotes that “X-rays will prove to be a hoax” and “I have not the smallest molecule of faith in aerial navigati


The rail industry will meet its passengers next month, at a summit intended to kickstart long-term improvement across the railway network. The summit will be hosted by deputy prime minister John Prescott, who will look to rail companies and Railtrack to detail their long-term plans for improving services.
Q: How can I get my senior management to allow purchasing to extend its control into all spend areas and become a business function on a par with marketing or finance?
Q: This autumn’s logistical problems - due to the fuel crisis, rail restrictions, flooding and extra traffic on the roads and in the air - has made my company realise that a prime task of our purchasing function must be to guarantee secure supply, irres
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