Business process re-engineering is big, bold and often leads to radical change. Ken Lysons explains how its focus on outcomes can make organisations more responsive to customers
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Data on individuals has been controlled by law for 20 years, but the situation now is subtler and more likely to hurt employers as this article illustrates.
Legal column
Interest in Corporate Social Responsibility is gathering much momentum. This will be good news in general, but will mean more work for the finance team.
The economic recovery is bound to stir fears of price rises. In fact, prices look like staying steady in 2004 - but purchasers should brace themselves for increases next year
Legal column
The Public Interest Disclosure Act protects employees who speak out about fraud or misconduct. This is vital because whistleblowing can be an obligation.
The examinations for professional and foundation stages are here. So Steve Shaljean-Tilley has some helpful last-minute advice on approaching questions in a way that will please your examiner
Tax column
Has the Court of Appeal cut Revenue inspectors too much slack? This article examines the implications of an important decision in the case of Langham v Veltema.
IAS 39, which deals with financial instruments, is one of the most controversial international Standards. The trouble with derivatives is explained here.
Purchasers need to take responsibility for their professional development because relying on employers to manage it isn't good enough any more, says Richard Tadman
Providing customers with a new offering can bring in more money