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The first edition of a CD-Rom portfolio, containing details on more than 50,000 products and services, is now available from the government’s public procurement body, The Buying Agency.


‘Customer-centric’ companies are 60 per cent more profitable than companies that do not track customer loyalty, according to a new report. Making Customer Loyalty Real, by Deloitte Consulting, has found that to retain customers companies must invest in technology for both internal and external communication, have superior market research capabilities and have a strong brand image.
Having followed the latest management fads and advice, senior executives and managers are facing burn-out. Many companies are seeing their strategies come to an apparent dead-end or, at least, they are in a state of lethargy.
Forty companies have been shortlisted for the inaugural Kelly’s Award for Excellence in Purchasing and Supply.
A National Audit Office report has given the thumbs-up to the procurement procedures that the Ministry of Defence has put in place for non-combat or so-called white vehicles, such as cars, buses and lorries.


The Business and Accounting Software Developers Association (Basda) is to launch an international standard business document interface for electronic business.


Cost overruns and delays continue to beset the Ministry of Defence’s “smart procurement” initiative, according to the National Audit Office. The Major Projects Report said the cost of the top 25 programmes is £2.8 billion more than the MoD forecast of £38 billion.
The government’s proposed climate change levy (CCL) is set to cost £256 per employee for major energy users.

In a survey conducted by the Energy Information Centre (EIC), 100 major energy users complained that the levy would cost them £116 million.
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