After decades of boom and bust, stability and low inflation has rewritten the commercial rulebook in the UK. Mark Berrisford-Smith explains
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For businesses using electronic contracts, e-mails and websites, the implementation of two European Union directives is big news. Susan Singleton explains
The process of building and maintaining your client base - customer relationship management - can be a huge benefit to companies, both financially and strategically. Jacqui Bishop explains why
The danger posed by Internet terrorists is rising. Malcolm Wheatley meets the team out to stop them
UK purchasing managers transferring across the Atlantic often find it hard to adjust. Malcolm Wheatley explains some of the US’s key cultural and commercial differences
How control accounts are used to double check the ledgers