New REC report details how recruiters can future-proof their businesses

A new report from the Recruitment & Employment Confederation sets out how directors and business owners can both future-proof their operations and look at long-range change.

The report, ‘Tech-enabled humanity: Your recruitment business and the tech revolution’, published today [25 July], sets out how recruitment is changing. It focuses on technological threats and opportunities the recruitment industries faces, “and how they play into the changes we need to make to grow and offer the support clients and candidates want”. 

In a wider context, the report sets out the two major themes the REC is supporting the industry on this year: first, to help clients, regulators and government to understand the current labour and skills market; and second, to help recruiters “navigate the changes we need to make as an industry”.

For example, to push the boundaries of traditional models of recruitment delivery, the report suggests three ideas: 

  • Recruiters can be platforms facilitating value exchange between two or more parties, enabling people to connect with others, purchase goods and services, create content, share information or launch new services that build core functionality. “When designed and operated effectively, technology platforms become rich ecosystems,” the report says. “Running a platform-based model can be remarkably successful.”
  • Recruiters can nurture and facilitate candidate communities, including at scale.
  • The recruitment industry can be a guarantor of identity, skills and credentials.

“This paper is a starting point to see what we can achieve next with the help of the right technology,” the 59-page document concludes. “Ultimately our goal is always to help employers put the people stuff first.”

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