Agility and flexibility rescues logistics recruiter

Colin Cottell reports how J&J Recruitment Services is taking the long view in this crisis.

With many recruiters struggling to survive the effects of coronavirus, a small logistics and driver recruiter has demonstrated how ingenuity and taking a long-term approach can help recruiters through the crisis.

As the coronavirus took hold of the UK, even before the start of the government lockdown on 23 March, transport operators were having to ramp up deliveries to supermarkets. So J&J Recruitment Services, based in the Midlands, decided to waive all fees to transport operators that were finding themselves in this fast-paced situation serving supermarkets, many of whom J&J already partner with.

The only cost the transport companies are being asked to cover is the cost of advertising their vacancy, usually about £100.

“The last thing I want to do at this time is to make any money on anybody else’s shortfall – the country is in crisis,” said J&J co-founder Joanne Davies. “As a person in the most vulnerable group who can’t go out and volunteer, this is my way of being able to give something back.”

According to Davies, five transport operators have already taken up the offer that guarantees fees at cost for 12 months. With hiring by builders merchants, clothes retailers and commercial hiring into offices, the other sectors that the company serves grinding to a halt pretty much overnight, Davies says that without this initiative the business, which prides itself on being perm only, would have had to close its doors – at least until the pandemic was over.

“I think you have to be agile and flexible,” says Davies. “If you are a recruiter that is stuck in one kind of mind frame it limits what you can do. You have to be versatile and chop and change what you do. It is just different demands at different times. You have to be able to jump from one thing to another.”

As well as ensuring that the company survives in the short term, Davies says she expects the move will have long-term business benefits: “I can imagine that by doing this there will be a lot of repeat business. People who wouldn’t have necessarily tried us or put us on a PSL [preferred supplier list] because we would be deemed as not big enough, now they may use us.”

The company’s long-term goal is to achieve top client satisfaction, with clients believing the firm is “worth their weight in gold. We will continue to work with them”, says Davies.

Image credit | Alamy

Amazon pulls controversial job ads for ‘intelligence’ analysts

Two job adverts for analysts, whose duties would include monitoring social media and other sources for organised labour activities, have been abruptly pulled by retail giant Amazon after creating controversy on both sides of the Atlantic.

3 September 2020


This week’s appointments include: MET Marketing, Recruit 2 You

People 1 September 2020

New Street Consulting Group undergoes rebrand

Overseas expansion plans play a major role in future strategy for people solutions provider New Street Consulting Group.

New to Market 26 August 2020

People 1st International partners with charity to help travel industry

Skills expert People 1st International is helping people in the travel industry to transfer to other sectors.

12 August 2020