Resourcing in the future will mean humans still work with machines

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As artificial intelligence changes the work landscape, 50% of all jobs will require humans to work in tandem with machines.

AI specialist Rand Hindi told a London audience these jobs would be roles such as call centre operator, doctor and software developer.

Only 10% of jobs – such as truck driver, accountant and trader – will evaporate with AI’s advent, while 40% of jobs won’t change or they will be newly created, Hindi said at PeopleScout’s Resourcing 2025 event. Jobs in the latter category include nurse, manager, AI trainer and designer.

“Jobs that require a high degree of emotional intelligence are safe,” Hindi said, as are “jobs that require complex manual tasks such as surgery and cleaning”.

Hindi was referring to jobs in France for the percentage breakouts but suggested they would be widely the same in other industrialised countries. 

Humans can make decisions, while machines lack instinct, or gut feelings, to do so. “If no problem can be solved logically,” Hindi pointed out, “you can use your gut. Most things you end up deciding, you don’t make the decision logically.”

So-called ‘narrow AI’ available now can do a single task it was trained to do, he explained, while ‘general AI’, or AGI, would use reasoning and intuition to undertake “any logical task”. Scientists differ on how soon AGI will emerge, with some estimates suggesting as early as 2030. 

Paris-based Hindi is CEO of Snips, a voice platform for connected devices. Resourcing 2025 was held at the Science Museum in London. 

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