Candidates want to use more live chat, finds research
DeeDee Doke
16 May 2019
Candidates overwhelmingly want to have a live chat with a recruiter before applying for a role, research has found.
Yet according to newly-released research by Resource Solutions, only 3% of companies around the world use a live chat function during the application process.
Further, the research revealed that 57% of candidates would take part in a live chat if it was with a human as opposed to a chatbot. However, “there is evidence to suggest that many people can’t tell the...
