Technology key in communicating with global talent team members

Modern technology is “absolutely critical” in communicating with team members who are spread around the world.

The global head of talent acquisition and branding at Mondelēz International Jennifer Candee says modern ways of communicating have created “a different kind of working atmosphere, much more energetic and real”.

Candee told Recruiter with many members of her team based on different continents, including many with young families, the use of modern communications technology was “absolutely critical” both to providing a better work-life balance and to build staff morale. 

“I don’t know how well it would work if you didn’t have Skype or Zoom or whatever – but for me it is fairly critical to be able to just dial in; we all have speakers and we are all in.

“I know – and I know I can speak for my immediate team as well as myself – I can do more work because of it; and I am able to see my children.” 

Candee said that company WhatsApp groups to which she belonged also helped to build trust between colleagues. 

“When we start any meeting we talk about what is going on in our lives. Someone might say ‘I just got distracted because I got a text about my child’, so you get to know these people [colleagues] as well – it helps build trust with them.

“If someone joins or leaves, or someone is getting married, we will all get on the video, with cheers with coffee or something else depending on the time of day.”

Candee, who is UK-based, said the opportunities for her local team to meet face-to-face were limited even with “get-togethers” such as a dinner or office meetings taking place only “about every quarter”. 

While technology means that people were on call beyond usual office hours, she emphasised that there were limits, however. “You are not calling everybody in the middle of the night. “You learn each other’s schedules, so you start to learn what works for each person.”

Read how Candee and are her team are professionalising the TA function at Mondelēz International in the May issue of Recruiter, out now.

• Comment below on this story. You can also tweet us to tell us your thoughts or share this story with a friend. Our editorial email is

Recruiters back single new body to protect workers’ employment rights

Recruiters have given their backing to government proposals for single labour market enforcement body to improve enforcement of employment rights for workers and businesses.

Legislation 18 July 2019

Consultation on single body to improve workers’ rights

The government has announced a consultation on proposals to create a single labour market enforcement body to improve enforcement of employment rights for workers and businesses.

Legislation 17 July 2019

Full Strength campaign calls for reforms to overseas workers regulations

Recruitment organisations are among a coalition of bodies that have joined together in a campaign aimed at the next prime minister to avoid a skills disaster.

Legislation 17 July 2019

Amazon upskills US workers despite risk of leaving for new careers

Amazon has made a $700m (£563m) investment in upskilling its US workforce and is prepared to risk these workers leaving to progress their careers elsewhere.

17 July 2019