BT creates 1,000 permanent customer service jobs

Telecoms giant BT is creating more than 1,000 permanent UK customer service jobs as part of its strategy to hit a target of answering 100% of customer calls in UK and Ireland call centres by 2020.

The customer advisor roles will be across BT’s consumer division in the UK and Ireland.

BT Consumer has committed to no longer using contract roles, and has created these permanent positions across several locations including in Blackburn, Canterbury, Dundee, Sandwell and South Shields. 

All customer advisors who are on contract roles at BT Consumer’s sites across the UK will be offered the new roles.

Salesforce invests in jobs and growth in Dublin

US software company Salesforce is to create more than 1,500 new jobs in Dublin.

18 January 2019

Thakrar inundated with requests since launch of recruitment agency

Ex-Apprentice recruiter Trishna Thakrar has said she has been inundated with business meeting requests in the wake of Recruiter breaking the news that she had launched her own recruitment agency.

People 17 January 2019

GCHQ begins all-female cyber training lessons

GCHQ is setting up all-female classes in cyber skills in a bid to increase the number of female online security experts.

17 January 2019


This week’s appointments include: Camino Partners, Cross Country Healthcare, Eames Consulting Group, Forward Role, GLAA, Hackajob, Holmes Noble, HRC Recruitment, McGregor Boyall, Monroe Consulting, NRL, Resource Solutions, Retail Executives, Roc Search

People 14 January 2019