READERS’ VIEWS: 24-28 JULY 2017

A weekly round-up of comments on recruiter.co.uk stories

Hospitality intimidating? Not a bit of it

We read the article ‘Public finds hospitality sector has the most intimidating professionals’ (recruiter.co.uk, 24 July) with dismay. It also says recruiters could carve out a niche for themselves by supplying non-intimidating candidates.

We don’t recognise this characterisation of the sector. And we certainly don’t feel that we, nor to be fair any of our competitors, supply intimidating candidates. The clients we work with have many differences, but they all share one value – that of service. It is at the heart of who they are and what they do. Whenever they recruit, the pre-requisite is for people who can deliver the highest levels of customer care.

We can only assume that this characterisation is based on celebrity shows and a portrayal which denigrates the real professionalism of the sector rather than what the public have really experienced.

It’s true that there will, of course, be times when service may be far from optimal; someone’s having a bad day or is just not cut out for working with people. But this is rare and at worst would be considered rude. Never have we known anybody from the public be intimidated by someone with a cocktail shaker or a menu.

Amanda Hesketh and Toby Holt, directors of Hesketh James

• Want to comment on this story? Email us at [email protected] or tweet us below to tell us your thoughts. We will run comments online in a round-up at the end of the week.

Email story to a friend

New Street Consulting Group undergoes rebrand

Overseas expansion plans play a major role in future strategy for people solutions provider New Street Consulting Group.

New to Market 26 August 2020

People 1st International partners with charity to help travel industry

Skills expert People 1st International is helping people in the travel industry to transfer to other sectors.

12 August 2020

Jobs still being created despite recent gloom

Off the back of dismal job news in recent days and weeks, good job news is surfacing in the construction, energy and hospitality sectors with announcements from both government and the private sector.

4 August 2020

Circle Select dives down for talent, but who is narrating the video?

Sir David Attenborough knows a things about the natural world, but he is not the first name that comes to mind when it comes to promoting a recruitment business.

Lighter Side 30 July 2020
Top